We hope that posts will benefit from this insight and experience.

FAQs - Frequently Asked Questions

1. How will postinsight.com help the global posts?
   
   We acknowledge that posts are challenged in today's e-Commerce environment, and, at the same time, we strongly believe in their future.
   
   Postinsight.com supports the posts by providing news, research, best practice initiatives and information about new products and services that help posts stay competitive and strengthen their customer relationships.
   
   
2. What are the industry trends and issues?
   
   The following is a sampling of key postal trends and issues covered by postinsight.com:
   
   •Postal reform; legislation
   •Deregulation
   •Development of new technologies, including Internet applications that lead to development of new products and services
   •Impact of the Internet, specifically e-Commerce, and electronic substitutes, such as EBPP
   •Maintenance and enhancement of the customer relationship
   •Development of a global marketplace and universal service
   •Growth of the parcel delivery industry as a result of fulfillment of online purchases
   •Changes in the first-class mail mix
   •Security/privacy issues (business-to-business and business-to-consumer)
   •Labor/employment concerns
   •Competition from the private sector
   •New strategic alliances and business partnerships
   •Demands of stakeholders
   •Cost containment; keeping the mail affordable
   
   
3. Who is postinsight.com's target audience?
   
   Postinsight.com. is directed to the posts of the world and the industries that support the posts, such as suppliers and mass mailers.
   
   Our audience also includes postal and direct mail trade associations, international organizations, direct marketers, pulp and paper manufacturers, greeting card manufacturers, carriers, consultants to the postal industry, benchmarking organizations and postal researchers, among others. We are dedicated to serving the needs of our target audience.
   
4. What is distinctive about postinsight.com?
   
   We believe postinsight.com is unique. In addition to news, we offer a complete package of outstanding research, presentations and commentary.
   
   The postal industry today is a competitive global arena. We understand that postal industry people will visit a variety of websites to collect information and research, monitor trends and study best practices in order to optimize their competitiveness. We do the same. The number and variety of postal websites on the Internet keeps the global community up-to-date in today's changing environment.
   
   We maintain cordial relationships with all postal news web sites. They provide timely information that helps the entire postal community. We enjoy their contributions, invite their interaction and are grateful for their feedback and support.
   
   
5. Who sponsors postinsight.com?
   
   Postinsight.com is sponsored by:
   Pitney Bowes Inc.
   World Headquarters
   One Elmcroft Road
   Stamford, CT 06926-0700
   U.S.A.
   http://www.pitneybowes.com
   
   
6. Who are the people behind postinsight.com?
   
   Postinsight.com was created by Corporate Strategy Group, Pitney Bowes Inc., who maintains editorial oversight.
   
   
7. Why is Pitney Bowes sponsoring the website?
   
   Pitney Bowes presents postinsight.com as a service to the global postal community.
   
   We feel we have a unique insight into the current and future global postal industry; the markets, the trends, and the emerging technologies. As the global leader of informed mail and messaging management, we feel that we have an obligation to make the results of our knowledge and experience freely available to everyone.
   
   We strive to cover in a balanced and neutral way the point of views expressed by different stakeholders.
   
   However the posting of a study, report or presentation or news cannot be construed as direct or indirect approval or endorsement by Pitney Bowes of the views expressed by the authors, which remain their sole responsibility.
   
   
8. No advertising appears on the website. Why?
   
   Postinsight.com is a service-oriented and commercial-free website. It is dedicated to the continuing success and longevity of the entire postal community.
   
9. How do you maintain a global perspective?
   
   Pitney Bowes has 80 years of worldwide marketing experience. The company has a true global presence as a result of direct or dealer operations in 118 countries and more than 2 million customers worldwide.
   
   
10. What qualifies you to present information about postal technology trends?
    
    Pitney Bowes has many years of investment in and commitment to research and development. Currently, Pitney Bowes holds more than 3,300 active patents worldwide. In April 2005, the Washington, D.C.-based Intellectual Property Owners (IPO) Association ranked Pitney Bowes in the top 200 companies worldwide for receiving U.S. patents - for the 19th consecutive year.
    
    Pitney Bowes sponsors research about mail and messaging - both independently and in association with other partners, including posts around the world (see Electronic Substitution for Mail: Models and Results; Myth and Reality).
    
    We hope that posts will benefit from this insight and experience.
    
11. The global postal industry is in a state of upheaval. How will postinsight.com help us sort things out?
    
    We hope that posts will benefit from this insight and experience.
    
    We find information about the global postal community to be helpful as we define the issues and strategically plan for the future. We will pass this information along to you.
    
    
12. Is your information current?
    
    Yes, postinsight.com is updated regularly during the business day as new information becomes available.
    
    
13. How can I contact postinsight.com?
    
    Jean-Philippe Ducasse, Director, Global Postal Strategy, (+1)203-351-7588. Alternatively, clicking the "Contact Us" button that is located at the bottom of this page.
    
    We would be happy to hear from our readers and look forward to getting comments regarding the site and how we could make it even better.